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Support Services  
Communications

Welcome to the Rogers 911 PSAP.  Our 911 center handles radio traffic for Police, Fire and EMS units for the city of Rogers.

Dispatch Division

Staffed by 17 dispatchers, three call-takers and one dispatch coordinator, dispatch is an important part of both law enforcement and emergency services for this city.





This is our dispatch center. There are 4 additional work stations that are not visible in this photo. There are usually 3 operators on duty at any given time, however the dispatch center can be operated by a minimum of 2 dispatchers.







A closer look at one of our work stations. We actively use 3 different computers along with a radio console that also includes the 911 phone. Our dispatch center actively uses and monitors 5 different frequencies.







From our dispatch center we can monitor all areas of the police station that are accessible to the public. We also have a television that is dedicated to allowing dispatch to monitor The Weather Channel for public safety.






Records Division

The Records Division is where all reports and information generated by the other divisions are recorded, processed and stored. Records is also responsible for taking ticket and court cost payments from the public.

The Records Department currently employs 5 clerks, 5 CST's (Customer Service Technician) and 1 part-time processors.

The Rogers Police Department Records Division is made up of the following positions:

POSITIONS DUTIES

Records Clerks
(4 full time/1 part time)
Our Records Clerk positions perform a variety of duties including receipting payments, answering phones, and entering tickets, warrants, reports, etc. into our computer systems.
 

Customer Service Technicians
(5 full time)
 

In addition to some of the duties of a records clerk, our Customer Service Technicians are responsible for booking in prisoners, logging prisoner jail checks, taking minor reports, and assisting officers as needed.
 

Office Manager
(1 full time)

 
Our Office Manager is responsible for the direct supervision and overall operation of the Records Division.


GENERAL INFORMATION:

Offices are closed on the following Holidays:

New Years Day January 1st
President’s Day 3rd Monday in February
Memorial Day Last Monday in May
Independence Day July 4th
Labor Day 1st Monday in September
Veterans Day November 11th
Thanksgiving Day 4th Thursday in November
Day after Thanksgiving 4th Friday in November
Christmas Eve Day December 24th
Christmas Day December 25th

NOTE: When a holiday falls on a Saturday, it will be observed on the preceding Friday. When a holiday falls on a Sunday, it will be observed on the following Monday.
 

COMMON TICKET PRICES:
*If the Seatbelt is marked “Yes” on the ticket, a discount of $10.00 is given.

Ticket Charge Ticket Price
(*without seatbelt discount)
Ticket Price
(*with seatbelt discount)
Careless Driving 125.00 115.00
Disobey Stop Sign 125.00 115.00
Disobey Traffic Signal 125.00 115.00
Fail to Yield 125.00 115.00
Follow Too Close 125.00 115.00
Left of Center 125.00 115.00
No Child Restraint 175.00 165.00
No Seatbelt 25.00 25.00
Speeding 05-10 110.00 100.00
Speeding 11-15 125.00 115.00
Speeding 16-20 140.00 130.00
     


WARRANT INFORMATION:

Warrants are issued by the Rogers District Court. If you have any questions or problems regarding a warrant being issued, please contact them at (479) 621-1132.

Warrants are served and monies are collected by the Rogers Police Department. If you have any questions in reference to a warrant being served or a warrant bond being paid, please contact us at (479) 621-1172.
 

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